Terms & Conditions

These terms apply to the use of familydiscountstore.com and orders placed with Family Discount Store Shahkot. By using the website or placing an order, you agree to provide accurate information and use the service lawfully.

Products and availability

Product information, prices, offers, and availability may change. An order may be cancelled or adjusted if an item is unavailable, incorrectly priced, or affected by an obvious listing error. Customers will be informed where reasonably possible.

Orders

An order request does not guarantee acceptance until availability and order details are confirmed. We may contact you by phone or other provided contact method to verify an order.

Payments

Cash on Delivery may be available for eligible orders. Additional payment methods may be added later. Any payment method is subject to the conditions shown at checkout.

Delivery

Delivery availability, charges, and timing depend on destination and courier arrangements. Estimated delivery times are not guaranteed.

Returns and refunds

Returns and refunds are handled according to our Refund & Returns Policy and the condition and category of the product.

Website content

We try to keep website information accurate, but minor errors or differences in images, packaging, specifications, or display colours may occur.

Contact

For questions regarding an order or these terms, contact Family Discount Store Shahkot at 0300 7998101.